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Information sharing and triangulation

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About this theme

Effective safeguarding depends on bringing together information from different sources to develop a full and accurate multi-agency understanding of a child’s circumstances, experiences and needs. When this does not happen, important information can remain fragmented across agencies and opportunities to recognise emerging concerns may be missed. Information-sharing difficulties may arise where:

  • assumptions are made that another agency holds the same information

  • historical information is not considered alongside current concerns 

  • information is shared but not connected to wider concerns 

  • uncertainty about consent or information governance influences decision-making 

  • the significance of a specific piece of information is not recognised  

Key takeaway

Timely information sharing alone is not enough. Safeguarding opportunities can still be missed if the significance of the information is not understood.

Why this matters

Safeguarding reviews consistently show that information is often held across multiple agencies but not always effectively shared, connected or analysed. Effective information sharing is therefore not simply about exchanging information. It is about bringing together different perspectives to create a fuller picture of the child’s life and circumstances 

What may appear to be a low-level concern in isolation can take on greater significance when considered alongside information from other agencies or viewed over time. Bringing information together can reveal patterns, cumulative concerns and emerging vulnerabilities that might otherwise be missed. It can also help identify common factors affecting groups of children, providing a broader understanding of contextual and emerging safeguarding risks.

Reviews also highlight that uncertainty about consent, confidentiality or information-sharing responsibilities can contribute to important information not being shared, connected or fully understood.

The Information Sharing Duty (September 2026) is a welcome step forward, providing much-needed clarity for safeguarding professionals and reinforcing that sharing relevant information should be part of everyday practice. By helping every agency build a fuller picture of a child’s life, it has the potential to close long-standing gaps in the protection of children and support earlier, more effective intervention.

What this looks like in practice

Professionals and agencies may each hold important information about a child and their family, but that information is not always brought together and analysed as a whole. In addition, barriers may arise when different agencies use different recording and case management systems. This can make it more difficult to share and access information effectively, resulting in a fragmented understanding of the child’s circumstances and experiences. 

Reviews show that information can be shared without being fully connected to other concerns. Patterns, cumulative issues and indicators of vulnerability may be overlooked when information is considered in isolation or without reference to historical context. 

Information-sharing difficulties are not always the result of information being withheld. In some cases, information is available but its significance is not recognised, explored or used to inform decision-making. Effective safeguarding therefore depends not only on sharing information, but on opportunities for joint analysis, reflection and professional challenge. 

What practitioners and managers can do 

Practice insight

A recent serious incident involved a baby who had been the subject of safeguarding concerns before birth and whose family was known to a range of agencies. Information relating to domestic abuse, parental mental health, substance use and previous agency involvement was held by different professionals and organisations. While individual concerns were known, they were not consistently brought together to develop a shared understanding of the child’s circumstances and needs. 

The review highlighted how important information can become fragmented across services and systems. It found that bringing together historical and current information from multiple sources may have strengthened professional analysis and supported a more comprehensive understanding of the child’s circumstances and emerging risks. 

Reflective questions
  • What information do we have and what might we still be missing?  
  • Have we brought together information from all relevant agencies to build a full picture of this child’s circumstances and experiences?  
  • Are we relying too heavily on one source, perspective or assessment, and what might other agencies know that we do not?  
  • Are there inconsistencies or conflicting information that need further exploration?  
  • What patterns, changes or emerging concerns become visible when we look at information over time?  
  • Are there any organisational, cultural or system barriers that could be preventing effective information sharing or joint analysis?